Answer

Knowledge base

Learn: Website Accessibility, Explained in Plain English

A website accessibility knowledge base: short, sourced guides to the ADA web rules and the WCAG standard behind them, written for the administrators and IT staff who have to act on them. Every guide cites the primary source: the regulation, the DOJ's own materials, or the W3C standard, never a vendor's summary.

Which guide in this website accessibility knowledge base answers your question?

Where should a new reader start?

With the main ADA Title II compliance page, which covers the rule, the deadlines and the service in one read. Then the checklist for the standard itself, and the deadline guide for planning. When you want to see where your own site stands, run a free Website SnapShot.